Shipping & Delivery

Shipping & Delivery Policy – United Arab Emirates & Middle East

At VIVIDSTORM UAE, we are dedicated to providing premium home theater systems — including projectors, motorized screens, and laser TV cabinets — with safe and efficient delivery to customers across the United Arab Emirates and the broader Middle East region.

Projectors & Motorized Screens (Up to 120″) – UAE & Middle East

For most major cities and urban areas, delivery typically takes 2–9 business days from the date of dispatch.

Delivery timelines may vary based on customs clearance and local courier operations. For more accurate estimates, please contact our sales team with your delivery address.

Motorized Screens Over 120″ – UAE & Middle East

Screens larger than 120″ are not stocked locally and are shipped via sea freight from our global warehouse network.

Estimated delivery time: 4–8 weeks from the date of order confirmation.

Please consult our sales team prior to ordering to confirm lead times and shipping arrangements.

Motorized Laser TV Cabinets – UAE & Middle East

All cabinets are custom-built to order and shipped via sea freight.

Estimated delivery timeframe: approximately 8 weeks from order confirmation.

Tracking details will be shared once the shipment has been dispatched.

International Fulfilment & Logistics

We operate through a global distribution network with fully managed facilities in:

• United Arab Emirates

• Australia

• United States

• Canada

• United Kingdom

• Japan

• Russia

Orders are shipped via trusted international freight partners such as DHL, UPS, FedEx, or other carriers, depending on the product size and destination.

For all shipping enquiries, estimated delivery times, and cost details specific to your region, please contact our sales or live support team. We are here to ensure your VIVIDSTORM experience is seamless from order to installation.